ASSISTANT STORE MANAGER
Company: Pinnacle Peak Store (39th Dr & Pinnacle Peak)
Location: Phoenix
Posted on: October 20, 2024
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Job Description:
23425 North 39th Drive, Suite 101 Glendale Arizona, 85310, +1
(602) 2163904Starting Pay: $45000 / YearPosition Description: Leads
the daily operations of the sales floor at a Retail Store location
for Goodwill of Central and Northern Arizona (GCNA) and its
affiliated entities to help fund the Goodwill mission of ending
unemployment. Assists with leading production room as appropriate.
Key responsibilities include people leadership, store operations,
customer service, financial management, inventory control, donation
processing, and training and development of store Team
Members.Essential Duties and Responsibilities:Develops and executes
retail operations plan to achieve daily, monthly, quarterly, and
yearly goals for operating income, revenue, and production.Monitors
product levels (floor work, as-is, recycle, trash, seasonal back
stock) daily to achieve bottom line sales budget against
targets.Ensures payroll costs and operating costs are managed to
budget.Ensures Team Members deliver excellent customer service to
donors and customers.Works to de-escalate customer situations while
finding an appropriate solution.Ensures store locations are clean,
well-kept, and reflect the Goodwill brand appropriately.Partners
with community businesses and organizations to promote Goodwill
mission.Serves as a Goodwill ambassador to the community.Leads the
day-to-day operations of the sales floor.Ensures that Retail Store
Associates and Customer Service Manager are well-trained and
fulfill their duties and responsibilities.Acts as a key holder for
the store, closing shift manager, and backup to the Store
Manager.Processes complex sales transactions, including customer
returns.Ensures that Team Members are operating per company
standards and procedures.Will need to travel to other GCNA
locations in order to assist other stores and to attend personal
training and development classes.Transfers to different stores at
any given moment due to business needs.Partners with support areas
(Asset Protection, Human Resources, Safety, Finance, etc.) to
further business goals and ensure compliance with applicable
policies, procedures, and regulations.Builds a high-performing
team.Responsible for performance management (coaching, discipline,
performance improvement plans, and annual reviews), staffing,
compensation, and development of Team Members.Plays critical role
in driving company culture change efforts and change management
processes.Models Goodwill Core Values - Trust, Collaboration,
Engagement, Ownership, and Innovation.Performs other related
duties, as assigned.Minimum Qualifications (Education, Experience,
Skills):High School Diploma, GED, or equivalent work
experienceOne-year work experience in Retail Management
requiredOne-year customer service experience requiredProficient in
Microsoft Office SuiteAbility to pass a background check and drug
screen, where applicable for positionAbility to speak and read
English proficientlyYou will be eligible for a comprehensive Total
Rewards package, 1st of the month following 60 days of employment
that includes the following:5 Medical PlansEmployer Funded Health
Reimbursement Account (HRA)3 Dental PlansVision Plan401K (Immediate
participation upon hire)Employer Paid Life InsuranceEmployee
Assistance Program (EAP)Paid Time Off; Sick and VacationPaid
HolidaysThese are just a few highlights of our key benefit
offerings!Become a valuable part of our team and work for a company
which has been named a Best Place to work by the Phoenix Business
Journal 4 out of the last 5 years. Work for a company which has
seen double digit growth year after year for nearly a decade. Work
for a company which values diversity and is centered on success.
Goodwill of Central & Northern Arizona - We Put People to
Work!Goodwill of Central and Northern Arizona endeavors to make our
website accessible to any and all users. If you would like to
contact us regarding the accessibility of our website or need
assistance completing the application process, please contact HR
Support at 602-535-4000, option 5, or
RecruitingOperations@goodwillaz.org.We consider applicants for all
positions without regard to race, color, religion, sex, sexual
orientation, national origin, age, marital or veteran status, the
presence of a non-job related medical condition or disability, or
any other legally protected status. We will make reasonable
accommodation and modification, including adaptive devices, to
assist any person with a disability to apply for and, if hired, to
perform the duties the position they seek. Assistance could include
help in completing on-line application as well as providing
alternative communication, e.g., Braille and Large Print.PHISHING
SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill
Industries of Monocacy Valley, Inc. ("GCNA/GIMV") are among several
companies recently made aware of a phishing scam involving con
artists posing as hiring managers recruiting via email, text and
social media. The imposters are creating misleading email accounts,
conducting remote "interviews," and making artificial job offers in
order to collect personal and financial information from
unsuspecting individuals. Please note that GCNA/GIMV only use
company email addresses, which contain "@goodwillaz.org" or
@gimv.org", to communicate with candidates via email. The company
also uses secure tools on our website to receive data from
applicants and would never ask them to submit their personal
banking information to apply for an open job. If you are contacted
by someone about an open job at GCNA/GIMV, please verify the domain
of the sender's email address and that they are asking you to apply
on this website. If you believe you have been a victim of a
phishing scam, please visit the Department of Homeland Security's
Cyber Smart website (https://www.cisa.gov/be-cyber-smart/campaign)
to learn how to report it.
Keywords: Pinnacle Peak Store (39th Dr & Pinnacle Peak), Sun City West , ASSISTANT STORE MANAGER, Executive , Phoenix, Arizona
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