Auto Physical Damage Desk Appraiser
Company: The General
Location: Phoenix
Posted on: October 20, 2024
Job Description:
Investigate and maintain auto physical damage claims, review
coverages, complete appraisals, and settle claims.
Must have appraiser license and be able to write auto estimates in
multiple states.
Minimum of 2 years of experience in vehicle estimating or similar
insurance industry knowledge.
You will report to a Manager, Adjusting Services.Position
Compensation Range:$55,000.00 - $90,000.00Pay Rate
Type:SalaryCompensation may vary based on the job level and your
geographic work location. Relocation support is offered for
eligible candidates.Job DescriptionResponsibilities:
- Write estimates off of photos, including supplements
- Interpret and apply a variety of claim and coverage
applications and differences including 1st and 3rd party claims,
multiple policy types, and endorsements
- Interpret facts of loss and apply to damages to identify cause
and origin, damage types, and fraud indicators
- Perform repairability decisions including obtaining vehicle and
salvage values
- Negotiate positive outcomes with internal and external
customers
- Manage work inventory to meet established goals
- Support decisions through proper file documentation and
communication
- Manage your files, making independent decisions and recognizing
when assistance is needed
- Provide all parties with claim process and status; answer
questions or redirect to other areas
- Collaborate as a subject matter expert and technical resource
on process and claim resolution with internal and external
partners
- Maintain relationships with vendor networks and peers in other
departmentsRequirements:
- Must have appraiser license and be able to write auto estimates
in multiple states
- Minimum of 2 years of experience in vehicle estimating or
similar insurance industry knowledge
- Initiative-taking; ability to work independently and
collaboratively with team members
- Experience with an Electronic Estimating System (i.e., CCC,
ADP, Mitchell)
- A working knowledge of Microsoft Office required (Word,
Windows, and Excel)
- Must have and support valid driver's license and appraiser
licenses (where required)Additional Job InformationIn this
primarily home-based role, you will spend 80% of your time (4+ days
per week) working from home. You must reside within a 50-mile
radius of the following offices: Madison, WI (53783), Eden Prairie,
MN (55343), Denver, CO (80112), Nashville, TN (37214), St. Joseph,
MO (64507), Keene, NH (03431), Atlanta, GA; Phoenix, AZ or a
30-mile radius of Boston, MA (02110).Internal candidates are
encouraged to apply regardless of location and will be considered
by us based on the needs of the role.#LI-Remote
- Your offer will be made contingent on the results of applicable
background checks.
- Your offer is contingent on signing a non-disclosure agreement
for proprietary information, trade secrets, and inventions.
- Our policy restricts consideration of applicants needing
employment sponsorship (visa) to specialty occupations. Sponsorship
will not be considered for this position unless otherwise specified
in the posting.We're looking for the best talent to help The
General to bring quality insurance to people who need it the
most.We encourage you to apply even if you do not meet all of the
requirements listed above. Skills can be used in many different
ways, and your life and professional experience may be relevant
beyond what a list of requirements will capture. We encourage those
who are passionate about what we do to apply!We provide benefits
that support your physical, emotional, and financial wellbeing. You
will have access to comprehensive medical, dental, vision and
wellbeing benefits that enable you to take care of your health. We
also offer a competitive 401(k) contribution, a pension plan, an
annual incentive, 9 paid holidays and a paid time off program (23
days accrued annually for full-time employees). In addition, our
student loan repayment program and paid-family leave are available
to support our employees and their families. Interns and contingent
workers are not eligible for American Family Insurance Group
benefits.We are an equal opportunity employer. It is our policy to
comply with all applicable federal, state and local laws pertaining
to non-discrimination, non-harassment and equal opportunity. We
also consider qualified applicants with criminal histories,
consistent with applicable federal, state and local
law.#LI-DB1
Keywords: The General, Sun City West , Auto Physical Damage Desk Appraiser, Other , Phoenix, Arizona
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