Referral Testing Specialist (TSO)
Company: Sonora Quest Laboratories
Location: Phoenix
Posted on: October 25, 2024
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Job Description:
Primary City/State:
Phoenix, Arizona
Department Name:
Sendouts-Ref Lab
Work Shift:
Varied
Job Category:
Lab Support
POSITION SUMMARY
The Referral Testing Specialist I is responsible for packing and
shipping, following all federal and company regulations and
policies, all specimens that are sent to non-Papago performing
locations. Manages work flow of outgoing specimens and will monitor
for incoming time sensitive or returning samples that require
further testing. Completes tasks to add, return or clarify specimen
and order issues. Acts as resource regarding referral tests for
other departments. Performs all functions according to established
policies, procedures, regulatory and accreditation requirements, as
well as applicable professional standards.
CORE FUNCTIONS
1. Retrieves and sorts specimens to be transported to a referral
laboratory. Packages and ships referral specimens in accordance to
all applicable federal and state transportation guide lines.
2. Maintains advanced knowledge of specimen requirements for both
in-house and referred testing. Recognizes sample quality, quantity
and transportation temperature requirements for all referred
testing.
3. Responsible for resolving complex referral testing issues,
including TIQ resolution, missing or lost specimen investigations
and TASK resolution.
4. Accountable for monitoring insurance and billing information for
accuracy and determines if additional information is required to
prevent inaccurate billing.
5. Uses prioritization and multitasking skills and tools to assure
all daily assignments are completed within accepted time
frames.
6. Assists in the training of new employees and aids in the
development and validation of all TSO procedures.
PHYSICAL DEMANDS/ENVIRONMENT FACTORS
Must be able to stand for periods up to three hours
Must be able to work at refrigerated temperatures for extended
periods
KNOWLEDGE, SKILLS AND ABILITIES
MINIMUM QUALIFICATIONS
PREFERRED QUALIFICATIONS
EEO Statement:
EEO/Female/Minority/Disability/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
Keywords: Sonora Quest Laboratories, Sun City West , Referral Testing Specialist (TSO), Other , Phoenix, Arizona
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