Patient Service Representative *Onsite
Company: IronRod Health
Location: Phoenix
Posted on: September 25, 2024
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Job Description:
About IronRod HealthIronRod Health is an innovative healthcare
services company that delivers premium cardiac device services via
remote monitoring, in-clinic follow-ups, and hospital services. Our
mission is to deliver premium care with efficient, timely service
that improves patient outcomes while reducing costs and risk for
physicians, hospitals, and cardiac device companies. We are a
young, rapidly growing company, offering exciting career
opportunities, with competitive pay and benefits. We are building a
championship team and are looking for people willing to put in the
hard work it takes to deliver success. To learn more about the
company visit www.ironrodhealth.com*This role is onsite in Phoenix,
AZ - 44th Street & Thomas*Call Center EnvironmentThe Patient
Specialist position is responsible for educating patients regarding
home monitors and providing on-going support. The Patient
Specialist Responsibilities would include but not limited to:Meet
outbound of call volume quotaManage client accountsComply with
HIPAA regulationsAccurately log daily activityProvide detailed
precise notations of patient conversationsResponsible for educating
PTs regarding remote monitoringEnrollment of PT information and
equipment orderingTechnical support knowledge of remote
monitorsAssist with remote monitor set up and maintaining
connectionAbility to multitask and provide highest quality of
serviceDiscuss general insurance coverage with patientsInsurance
verification and check benefitsEducation, Work Experience and
Requirements:Bilingual (Preferred)Professional
CommunicationProficient in Microsoft Office ToolsMinimum of 2 years
of customer service and/or sales experienceHigh School Diploma or
equivalentWhat we offer:Competitive pay, ongoing training
opportunities and significant career advancement
potential.PIddced73b14d5-25660-35639796
Keywords: IronRod Health, Sun City West , Patient Service Representative *Onsite, Sales , Phoenix, Arizona
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